Medical Support Assistant

WJM Professional Services, LLC is a leading healthcare management firm with 19 years of experience providing healthcare personnel, case management services, and administrative staffing services to government agencies, HMOs, hospitals, clinics, and the private sector, including the Defense Health Agency, the United States Air Force, Army, Navy, Coast Guard, National Guard, and the Department of Veterans Affairs.

We are currently building a team of qualified Medical Support Assistants to support the upcoming bid at the Department of Veterans Affairs and the Minneapolis VA Health Care System in Minneapolis, MN.

Key Responsibilities:

The Medical Support Assistants shall perform a full range of duties to include:

• Customer service, maintain appointment schedules for one or more clinics, operate office equipment, and deliver messages.
• Be knowledgeable of business standards and/or operating procedures within each respective clinic.
• Assist with clinic access by adjusting appointment times/locations/dates as well as shift patients to other healthcare providers if there is a conflict.

Qualifications:

• High School Diploma or GED required.
• Oral and written proficiency in English.
• Microsoft computer skills.
• Experience with scheduling appointments preferred.
• No disability restrictions that interfere with performance of assigned duties.
• Must pass WJM and Veterans Administration background checks

Resume Requirements:

• Educational qualifications
• Career history and relevant experience
• Certifications and credentials

WJM Health Benefits:

✅ Medical, Dental & Vision Insurance

✅ Short-Term Disability

✅ 401(k) Retirement Plan

✅ Life Insurance

✅ Paid Time Off (PTO) & Sick Leave

WJM is an EEO Employer / Protected Vet/Disabled

#IND123